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Mail order error? Goods delivered that I did not order/pay for?

A well known UK mail order company have sent about £60 worth of products to my address. I did not order and have never ordered from this company previously, I have simply requested a catalogue in the past. Last Friday the goods were left on my door step, addressed to me. Upon opening the package, I was confused as the invoice stated that the account had been paid with visa card, but not my card (only last 4 digits on invoice). I called the company twice the next day and after establishing the surname of the card holder and it was no-one I know, requested that they collect the items. They then advised that they were just two of six packages. They asked me to take them to their trade counter, but I told them I was not doing that, they will have to collect the goods. They were due for collection yesterday, and so far have not been collected. I don't want these items, but damned if I am going to waste much more time for them to sort it out. When can i claim ownership of the items?

Public Comments

1. after a week